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Terms & Conditions

By placing an order or creating an account on our website, you acknowledge and agree to the following Terms & Conditions:

 

General

  1. We reserve the right to update these Terms & Conditions at any time without prior notice.
  2. Continued use of our website constitutes acceptance of the latest Terms & Conditions.
  3. Product images and descriptions are for reference only. Actual products and packaging may vary slightly.

 

Orders & Payments

  1. All orders are final and are non-refundable or non-exchangeable, except for damaged, defective, or incorrect products, or as required by law.
  2. Orders cannot be modified or cancelled once they have been shipped.
  3. We reserve the right to cancel orders due to product unavailability, pricing errors, or other unforeseen circumstances. Any payments collected for cancelled orders will be refunded.

 

Delivery & Damaged Products

  1. Customers are responsible for providing accurate delivery details.
  2. If you receive a damaged, defective, or incorrect product, please contact us on the day of delivery with your order details and supporting photographs. We reserve the right to reject claims submitted after this period, subject to applicable consumer protection laws.
  3. We will arrange a replacement where appropriate. If a replacement is unavailable, a refund will be provided accordingly.

 

Contact Us

For order-related enquiries or assistance, please contact us through the contact details provided on our website.


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